What you will see and do after entering the PIN code and clicking the Connect to Jeff button...

Click Run when you see the above...

A small temporary file will be downloaded.  This file will self-delete at session end.

Again, click Run when you see the above.

Be sure  to unblock or grant access to the program.

You will be connected to the Rescue Gateway.

Click the OK button to allow system share control.

You are now connected.